Customer Service

Sales Terms

You can place a secure order online at anytime using your Visa, MasterCard, Discover, or American Express or by phone M-F 9 am-4 pm. Orders received by mail must be accompanied by payment, including tax and shipping. Residents in California please add state sales tax of 8.5%. Please call us to obtain current pricing and shipping rates.


Resale Discounts on CNPS Press and CNPS Merchandise only.

Discounts for resale items are as follows: One book: 20% discount; 2+ books: 40% discount. Email or call 916-447-2677 ext. 200 to order resale items.



Orders are shipped to street addresses in the continental U.S. via regular UPS Ground where possible. Shipping fees are automatically calculated when you place your order, and are calculated based on your order total. Please call for prices for shipment outside the continental U.S. Posters are shipped separately via US mail.


Money-back Guarantee

If you are not fully satisfied with you purchase, please notify us immediately and return it with in 30 days of purchase.  Once we receive it and confirm that it is in resale condition we will issue a refund minus shipping.


Order Status

Please allow 5-7 business days to receive our order.  If you require expedited shipping please contact us and we will do our best to accommodate you.


Order Changes or Cancellations

After placing your order, if you desire to make a change or cancel your order, please call us at 916-447-2677 x.200 immediately so we can make the change before your order is shipped. To ensure that we can quickly respond to your request, please do not email requests for order changes or cancellations.


Customers from outside the United States:

At this time we can not process international orders on our online store, however, please call or email and we will be happy to assist you with your order.


Federal Government Tax Exempt Sales Orders

Please make a note on your order or call us after you have placed your order and we will remove the sales tax from you order.



We invite questions and comments regarding our online bookstore. Please email us at or call us at 916-447-2677 ext. 200


Thank you for your patronage.

California Native Plant Society

2707 K Street, Suite 1
Sacramento, CA 95816-5113
Phone: (916) 447-2677 ext. 202
Fax (916) 447-2727